Customer Reviews

  • I do recommend Spinelli Toyota Pointe-Claire.

    I recently purchased a Toyota Corolla demonstrator from Toyota Spinelli Pointe-Claire. The process was easy, efficient, and stress-free. Mike Armanious was the salesperson. He knew the product well, and arranged the test-drive at my convenience. He patiently answered all of my questions. I unreservedly recommend Mike if you are looking for a used car or a Toyota demonstrator. 

    Mary Greenstein-Campbell handled the paperwork. She took my telephone calls the next day, and she worked with my insurance company to handle the coverage; very pleasant. 

    Steven Guilbault was the Delivery Coordinator. In addition to all the papers that he flawlessly handled, Mr. Guilbault explained every aspect of the car. He set every radio station and preferences for the audio system. He took my telephone call when I had questions about the signage on the dashboard. 

    I do recommend Spinelli Toyota Pointe-Claire. 

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    Excellent Customer Service!

    I wish to let you know of my recent experience with Spinelli Toyota Pointe Claire new car department.


    On Thursday, June 30 around 8:00 pm, my wife and I went into the sales department unannounced and asked if Angela D’Antonio was in the office.  I have dealt with Angela for the purchase of my last five Corollas.  Angela was very busy and it was the end of the day, however, she excused herself from a meeting just to see us and address our issues.  She took us into her office and listened to my dissatisfaction that I had visited the used car department and the offer for trade-in on my old Corolla was so low.  She called the evaluation department and then explained to me the reasons for such a low quote.


    She then went through my options to purchase/lease a new 2016 Corolla LE with the best offer she could give to me.  We accepted her offer of lease during that impromptu meeting.  We just wish to let you know how she went above and beyond her duties in order to satisfy a long time loyal customer. We then met with Mary Greenstein-Campbell who was our financial agent.  She processed my wife’s credit seamlessly and proceeded to offer many services through Toyota.  She did not assert any pressure on us and we felt very comfortable working with her.


    The following Tuesday, we took delivery of the new car with Mr. Steve Guilbault.  He introduced himself and then took the time to give a very detailed orientation and instruction to my wife and my daughter who are the principal drivers of the new car.  The paperwork was all in order, well explained to my wife and then signed without any issues.


    I just wish to let you know that we are extremely happy with the customer service which was given to us on this very last minute meeting without an appointment.   You are extremely fortunate to have such professional and caring staff representing your product.


    Please convey my thanks and appreciation to Angela, Mary, and Steve and their managers.



    Sincerely,


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    Fantastic service!

    Fantastic service ! This is my second Toyota from them so no negative posting from me . Thank you Rafik and everyone that works there.

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    I highly recommend them!

    Very professional, and strive to give you the best price for the car you are looking for. They beat the price quoted from 3 other dealers. Highly recommended!

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    Always perfect

    I bought my first new car from Spinelli Toyota almost 30 years ago, and I back often for servicing as well as anytime my wife wants to get a new car! 

    Thanks to the whole team at Spinelli Toyota Pointe-Claire!

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    Great service! Love it!

    I hesitated for a long time before buying my new Toyota, and I'm so happy that I chose to buy it from Spinelli Toyota Pointe-Claire! The service was top-notch.

    I'll be back in the spring to get my tires changed! 

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    Thanks!

    Everyone was really welcoming!

    Thanks to the whole Spinelli Toyota Pointe-Claire team for the great service. 

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